Q: What is Pinpoint 8 Desktop Weather?
A: Pinpoint 8 Desktop Weather is a totally free, real-time weather and news headline application that resides on your desktop and keeps you posted on local current conditions, weather alerts, breaking news and WVLT VOLUNTEER TV News content. It provides live streaming national radar images that can be zoomed in and out.

With Pinpoint 8 Desktop Weather, you get immediate notification of weather warnings from the National Weather Service. You will be informed of the latest breaking news. You get the local temperature, wind speed, wind direction, barometric pressure, humidity, and dew point from reporting stations in your area.

Q: Can I choose the location from which I get my current conditions, such as temperature?
A: Currently, users may select to receive data from one of the following locations:

• Knoxville, McGhee Tyson Airport
• Oak Ridge
• Crossville, Crossville Memorial - Whitson Field Airport
• London (KY), London-Corbin Airport - Magee Field
• Nashville, Nashville International Airport
• Chattanooga, Lovell Field
• Bristol/Johnson City/Kingsport, Tri-City Regional Airport

Q: How often are weather conditions updated?
A: Conditions such as temperature, wind, etc. are normally updated by the reporting station once every hour. On some occasions, a report may not be issued by the station every hour, in which case the temperature will remain the same until that reporting station provides an updated report.

Warnings are issued immediately after release by the National Weather Service.

Q: Can I change my mind and select a different location later?
A: Yes, simply right click the temperature in your Windows task bar or click on the Menu link in the Current Conditions window of Pinpoint 8 Desktop Weather . Then select options, and select the new location from the drop down menu.

Q: What are the system requirements for installing Pinpoint 8 Desktop Weather?

• As a minimum, you should have Windows 95/98. Pinpoint 8 Desktop Weather also operates on Win 2000/NT4 SP6/XP.
• 6 MB hard disk space
• 64 MB RAM

Q: How large is the download for Pinpoint 8 Desktop Weather?
A: The download for the Pinpoint 8 Desktop Weather application is 2.96 Megabytes in size.

Q: How do I install Pinpoint 8 Desktop Weather?
A: To install the Pinpoint 8 Desktop Weather application, simply Click Here.

Submit the registration form and download the application to your desktop or other location you can remember. Once downloaded the installation should begin, if not, double click on the downloaded install file. The installation software will guide you as you install the application on your desktop.

Estimated installation/download times:
Cable Modem/DSL/T1 - 2 to 3 minutes
56k Modem - 9 to 10 minutes
28.8 Modem - 14 to 15 minutes

Q: The temperature in the Current Conditions display is wrong.
A: Pinpoint 8 Desktop Weather requires that you be connected to the Internet. It does not require the use of a web browser or email program, but the connection to the Internet must be made. Users with dial-up modems may have to stop and start the application as they use the Internet on their computer for current information.

Q: How much of my Windows system resources will be used?
A: The Pinpoint 8 Desktop Weather application will use approximately 12 Megabytes of your system memory.

Q: What do I do if I have problems with Pinpoint 8 Desktop Weather?
A: Simply click on the Menu Options link in the Pinpoint 8 Desktop Weather Current Conditions window and select Technical Support. Fill in the e-mail with your problem and someone will get back in touch with you as soon as possible. If you have problems before you complete your installation, email Technical Support at support@trueweather.com.

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